Privacy Policy – Nexen Education
Modified 28 September 2025
Nexen Education (“Nexen,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website nexeneducation.com and related services.
1. Scope
This policy applies to all users, including students, agents, administrators, and visitors to our website. By using Nexen Education, you agree to the practices described here.
2. Information We Collect
We may collect the following types of data:
- Personal Details: Name, date of birth, nationality, identification documents.
- Contact Details: Email address, phone number, physical address.
- Academic Information: Educational background, transcripts, test results, certificates.
- Financial Information: Payment history, billing information, refunds (via secure gateways).
- Service Activity: Applications, services requested, status updates, and history.
- Messages: Communications exchanged through our internal messaging system.
- Technical Data: IP address, device type, browser type, cookies, and usage analytics.
3. Use of Information
We use your information to:
- Deliver, improve, and personalize our services.
- Facilitate student–agent connections.
- Process payments and manage escrow transactions.
- Verify agent credentials and maintain trust.
- Communicate with you about updates, applications, and support.
- Ensure compliance with laws and regulations.
- Promote services and opportunities (with your consent).
4. Sharing of Information
Your information may be shared with:
- Agents & Students: As necessary to provide requested services.
- Educational Institutions: For admission and scholarship purposes.
- Payment Partners: To process secure transactions.
- Service Providers: For hosting, analytics, messaging, and verification.
- Legal Authorities: When required to comply with the law.
We do not sell personal information to third parties.
5. Cookies & Tracking
Nexen uses cookies and similar tools for authentication, analytics, and improving user experience. You may disable cookies in your browser, but some features may not work correctly.
6. Data Retention
We retain personal data as long as necessary to:
- Provide services.
- Meet legal and compliance obligations.
- Resolve disputes.
7. Your Rights
Depending on applicable law, you may:
- Request access to your personal data.
- Correct or update inaccurate details.
- Request deletion of your account.
- Object to certain processing.
- Withdraw consent for communications.
Requests can be sent to info@nexeneducation.com.
8. Security
We use industry-standard safeguards such as SSL encryption, secure servers, and role-based access. However, no online service is completely secure.
9. Children’s Privacy
Nexen Education is not intended for individuals under 16. We do not knowingly collect data from minors without parental consent.
10. Changes
We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.
11. Contact
For privacy inquiries, contact:
📍 Nexen Education
KN 3 Road, Kigali City, Rwanda
📧 info@nexeneducation.com
📞 +250 780 140 769
